Tea VS Coffee – An endless competition

The world is divided, whether caffeine is better than theine or not, many studies are willing to take part of this debate.
Only for your curiosity, coffee is the second biggest production worldwide after petroleum, with 7,386 million tones per year. The biggest producer is Brazil following by Columbia.
In parallel, 4,1 million tones of tea are produced per year, from which the biggest producer remains China.

Even if French people are more into coffee than tea, this market is growing up every year and is becoming a serious competitor for coffee brands.

Let’s now compare strategies between two luxury coffee brands such as Nespresso and Carte d’Or with two luxury tea brands such as Mariages Frères and Kusmi Tea.

As we all know Nespresso is the leader in the coffee market and was the first to develop coffee machines with pods. Nespresso has always positioned itself on the luxury market, opening specialised stores in many famous cities. In fact this brand is still the only one absents from supermarkets. Their strategy is to stay rare, and create needs. However, many competitors have developed pods that can be used in Nespresso machines, and since then, they are losing market share. Indeed, a brand such as Carte d’Or is also positioning itself as a luxury coffee brand but has a wide range of products in supermarkets.

Paradoxically, the big trend in coffee is pods, all brands are developing machines and pods with many flavour. However, on the tea market it is the other way around, teabags exist for a long time and luxury brands are willing to end teabags and to sell tea in nice boxes, to get back to the authenticity of tea. Mariages Frères as well as Kusmi Tea sell its different teas in boxes. We can also analyse that Tea brands are more and more developing specialised stores and are not selling their products in supermarkets. Whereas, except from Nespresso, coffee brands are offering wide ranges in supermarkets but are not developing specialised stores.

Even if we could admit that tea and coffee have very similar values and are consumed almost at the same moment of the day, it is strictly two different markets with different consumer needs.


It should be noted that some coffee machines brands (Tassimo) are surfing on the Tea rising success and are offering tea pods to use with coffee machines. It is not really a competition for tea brands as they are producing tea pods from existing tea brands (Twinings).


As a conclusion, tea and coffee are:
  Two different beverages
  Two different way of consumption
  Two different marketing strategies

There is a competition from them both to gain market share but coffee drinkers and tea drinkers are very different consumers and it is difficult for a tea brand to attract coffee lovers and same for the other way around.


Brand Identity PRISM (according to Kapferer)

In order to differentiate itself from its competitors, a company needs to build and develop its brand equity. When a brand operates within a highly competitive market, such as the tea market, it is fundamental to create a strong brand identity in order to achieve a competitive advantage and to adopt a better positioning.
The conception of brand identity includes a lot of elements such as the brand’s vision, aim, values, personality, competences, etc…


Here are the two brand identities prisms of Kusmi Tea and Mariages Frères.

KUSMI TEA IDENTITY PRISM


MARIAGE FRERES IDENTITY PRISM


Kusmi Tea & Mariage Frères: A similar Communication approach

MARIAGE FRERES

Mariage Frères never launches any advertising campaigns. Kitti Cha Sangmanee, one of the directors says that he doesn’t want to transform Mariage Frères in an industry. He wants to control everything to preserve the brands privacy as well as the quality and tradition. That’s the reason they never advertise.
But how did they become one of the world’s most appreciated tea brands? Of course they have tea emporiums, tea salons where you can also eat dishes made with tea and tea museums, but those establishments increase their visibility, but how do they communicate? Well, by their favorite means of communication: word of mouth & luxury partnerships.

Since they have a very specific target market, they are very well appreciated by the fashion industry. This gives them some communication opportunities that not every brand can afford. In London, Mariage Frères tea is served at fashion shows. In Milan, they are associated with Vogue, a high end, worldwide recognized fashion and lifestyle magazine. In France, they are the official supplier of l’Elysée. What better way to get known by fashionable consumers that spend a lot of money? But not only…

QueenElizabeth2-MariageFreresTea-2014-06-07-5-PhotoPaulDelort-MairieDeParis-1050x700.jpg
Queen Elizabeth II receives tea from Anne Hidalgo
In 2013, Paris asked Mariage Frères to create 3 types of tea that represent the city. These three teas were given as an official gift by the major of Paris Anne Hidalgo to Queen Elizabeth II when she visited France. What better way to get known? They have really accomplished to have a luxury positionning. Even when you are not situated in their target market, you want to buy Mariage Frères tea, because you want to drink the same tea as the Queen of England, or one of your favorite celebrities. It seems that everyone drinks Mariage Frères tea.


In a nutshell, Mariage Frères doesn’t need to advertise. It is done for them throughout their partnerships, their ambassadors that drink tea because they like it, not because they are paid to do so. Which is a luxury that not every brand can afford.


KUSMI TEA

Just like Mariage Frères, Kusmi hasn’t bought any advertising spaces in magazines, they don’t have a print campaign...YET. Unlike Mariage Frères, this choice is not initially a strategic choice, they didn’t do it because it is too expensive.
However, in 2013, they launched their first advertising campaign, 3 spots, a trilogy called “the beauty of blends” shot underwater were the merge of the blends is represented by people that come together.

Besides that campaign, they more or less use the same means of communication as Mariage Frères. They plan a lot of events such as Kusmi Tea parties for the christening of the stores, but also special events for influential bloggers, they target a “boho-chic” clientele.
Since the target market is not the same, their partnerships are not the same as Mariage Frères. Kusmi Tea builds events with upcoming brands such as Paulette magazine, a 100% feminin magazine.

In a nutshell, the most important for both brands is word of mouth even if neither their positioning nor their target market is the same.